FAQ
Questions and straight answers.
Everything you may want to know before sending footage for editing.
What footage should I send?
Send the original files straight from your camera or phone, not compressed copies from messaging apps. Include any logos, music you own and a few reference videos whose style you like.
How do revisions work?
After the first cut you leave feedback with timestamps, such as "01:40 – remove this part" or "03:05 – make the text bigger". The editor makes the changes and sends an updated version for approval.
How long should a Short, Reel or TikTok be?
Most short clips work best when they make one point quickly. We cut each clip to the length the moment needs and stay within the limits of the platform you choose.
Can you turn one long video into several short ones?
Yes. A long interview, podcast or vlog usually contains several moments that stand on their own. We pick them out, reframe them for vertical screens and add captions to each one.
Which caption formats do you deliver?
An SRT subtitle file that you upload to YouTube or other platforms, captions burned into the video, or both.
Do you add music?
Yes, using music you own or tracks that are licensed for use in online videos, so your upload is not blocked or muted.
Is my brief sent anywhere?
No. The brief tool on the home page runs in your browser. You copy the brief and share it yourself.